Privacy Policy

When you use our platform, we collect information that helps us provide better fundraising services for Australian startups. This includes details you share directly and information we gather automatically.

We use your information to connect Australian startups with funding opportunities and provide related services. Everything we do serves this core purpose.

• Processing and evaluating your funding applications
• Matching your startup with suitable investors and funding sources
• Communicating updates about your applications and platform features
• Improving our platform based on user feedback and usage patterns
• Ensuring platform security and preventing fraudulent activities
• Complying with Australian financial and business regulations
• Providing customer support and responding to your inquiries

We share your information only when necessary for our fundraising services or when required by law. Your data isn't sold to third parties for marketing purposes.

When We Share Information

• With potential investors and funding partners as part of your funding applications
• With service providers who help us operate the platform (payment processors, data storage)
• When required by Australian law enforcement or regulatory authorities
• If our business is acquired or merged, subject to the same privacy protections
• With your explicit consent for specific purposes

Under Australian Privacy Principles, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.

We take data security seriously, especially given the sensitive nature of business and financial information on our platform.

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls ensuring only authorized staff can view your information
• Secure data centers located within Australia
• Regular backups with encrypted storage
• Incident response procedures for any potential security breaches

While we implement strong security measures, no system is completely immune to threats. We continuously update our security practices and will notify you promptly if any breach affects your personal information.

We keep your information only as long as necessary for our services or as required by Australian law.

Retention Periods

• Active account information: Retained while your account remains active
• Funding application data: Kept for 7 years for regulatory compliance
• Communication records: Retained for 3 years after last contact
• Technical logs: Automatically deleted after 12 months
• Marketing preferences: Kept until you unsubscribe or request deletion

When you close your account, we'll delete or anonymize your personal information within 90 days, except where we're required to keep certain records for legal or regulatory purposes.

Our website uses cookies to improve your experience and help us understand how you use our platform.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand which features are most useful
• Preference cookies: Remember your settings and choices
• Security cookies: Protect against fraudulent activity

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We don't use cookies for targeted advertising outside our platform.

While we primarily store data in Australia, some of our service providers may process information overseas. When this happens, we ensure adequate protection measures are in place.

• All overseas transfers comply with Australian Privacy Principles
• We use contractual safeguards with international service providers
• Data processing agreements ensure equivalent privacy protection
• You can request details about specific international transfers

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates, like clarifying existing practices, will be reflected in the "last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.